Home / FAQs

Frequently Asked Questions

What happens when I complete your contact form?
If you are making an inquiry about a possible site you would like us to create, please provide a brief outline of your requirements. We will respond within 24 hours with an indicative price and time scale and any suggestions regarding your website. You are not obligated to use our services during this stage, so feel free to use the contact form to ask any related questions you may have.
What is the process for designing a new website?
Email Mudrak Infotech a brief idea of your requirements to support@mudrakadvt.com. Our team of experts will respond within 24 hours. We will begin consulting with you to arrive at a design that you like. You then send us the content for your new site and we develop a website for you. We have a subscription to leading stock photo repositories, so you don't need to send us any images. How involved you get in the selection of images and choice of design is entirely up to you.
Do I need to purchase a domain name/URL and hosting?
Yes. You need to purchase the domain name and send us the hosting information. Although our primary focus is on the creative services and product development services, we can help you find a site to host your new website and with purchasing the domain name.
When should I provide the content?
It is critical that we have all the content needed to design your website within 4 weeks of the initial request for our services. This will ensure a quick development time. Texnovate can guide you and also offers services in creating relevant content for your website.
What is the proper content Texnovate needs for website design?
Ideal content would consist of text copy for the "About Us", "Company Mission Statement" and any other sections. We prefer this text be sent in Word format. You can send it to support@mudrakadvt.com compressed in a zip file. If this is not feasible, company brochures and other paper information can be scanned and emailed to us as a compressed zip file at the above address. Additional fees may be included to cover the expense of content preparation from scanned files. Fees will be decided based on effort involved.
How much will it cost?
The cost of a website varies depending on the site you require. You can request a quote by sending an email to support@mudrakadvt.com with a broad overview of your requirements. We request a 50% deposit in all cases and will consider taking payments in installments if necessary. Payment can be made by check, bank transfer. The only ongoing cost will be the annual hosting fee, which you will arrange yourself. If you would like assistance, we can help you with that as well.
What do I get for my money?
All our designs are created from your requirements. We don't use ready-made templates. All of our websites are designed from scratch, so if you really want a green website with pink polka dots, you can have one! All the options listed below come standard with our design services:
  • Custom Web Design
  • Ethical coding
  • Optimized web pages & graphics
  • Clean code
  • Cross-browser compatibility
  • Range of solutions
  • Free support & advice
In addition, we can also help with domain names, hosting and search engine optimization services.
How do I get listed in Google and other search engines?

Mudrak Infotech offers Search Engine Optimization Services where we submit the website to a number of search engines and directories, including Google, Yahoo, MSN, Altavista, Hotbot, All the Web and others.

What is Search Engine Optimization?

All web pages should be optimized concerning the content, presentation and keywords for search engines to display the website link in its results listings. This allows your site to gain a high search engine ranking. SEO revolves around the meta tags on your web pages, so a site that isn't optimized won't appear very high on the list of search engine results, if at all.

How long will it take for my website to show up in the search engines?

Due to the large number of submissions being sent to the various search engines, it can take anywhere from two weeks to six months for your site to appear. A general submission does not guarantee that your website will be at the top or even in the first few pages of results. Search Engine Optimization (SEO) aides this process and can get your company higher in the search results. Even after Texnovate performs a SEO, it may take up to six months for your website to appear on the results pages.

Will we need to have a meeting?

In the majority of cases a face-to-face meeting isn't necessary. A full 70% of our sites are completed with contact via email and telephone only.

What after-sales support do you offer?

We are available for after sales support. Any tweaks or amendments made in the first month are free of charge. Any support thereafter will be charged at an hourly rate.

Can you help me fix my existing website?

Yes. We use the latest in design software and programming languages so we can give yoru site the help and attention it deserves.

Why does my business need a website?

Think of a website as a business card that provides information and promotes sales 24/7/365. What other medium allows you to display all the benefits of your small business to your target market at their convenience and provides a source of direct correspondence? The benefits of a website are innumerable.

I'm just starting a new business. Can you develop a website for me?

Yes. We will work with you to develop an attractive site within your budget. We will also plan on additional areas/services for you to consider or add as your business grows.

What do you need from me?

We may need logos, photos, brochures, flyers, newsletters or other artwork that identifies your business. If possible, we would prefer you to outline what the text of the pages should read. After all, you know your business better than we do. We work with you to add ideas and strategies to create an optimal website.

How many pages do I need?

That depends on how much content you have. Every business website should have an About Us page (or something similar) to tell your visitors about your business. After that, it depends on what types of business you have. A good rule of thumb is to not overwhelm your audience with too much information on each page. Disperse the information and break it up into digestible pages and paragraphs.

How long will it take to have my website created?

Usually, the longest part of the process is gathering the necessary information. Once we have the material we need it is completed fairly quickly. Most sites are up within two to four weeks.

What after-sales support do you offer?

We are available for after sales support. Any tweaks or amendments made in the first month are free of charge. Any support thereafter will be charged at an hourly rate.